Shipping Policy

Thank you for choosing Punkybobs for your online shopping needs. We are committed to providing a reliable and efficient shipping experience. Please take a moment to review our Shipping Policy to ensure a clear understanding of how we handle shipments.

1. Shipping Destinations

We ship to addresses in the United States (US), United Kingdom (UK), Canada (CA), Australia (AU), and worldwide. We are pleased to offer our products to customers across the globe.

2. Shipping Fees

United Kingdom (UK):

  • Free shipping on orders over £75.
  • For orders under £75, the shipping fee is £3.95 + £3 for each item in your cart.

United States (US) and other locations:

  • Free shipping on orders over $95.
  • For orders under $95, the shipping fee is $3.95 + $2 for each item in your cart.

3. Order Processing Time

We aim to process all orders within 2 to 4 business days from the date of receiving payment.

4. Shipping Time

The estimated shipping time for standard shipping is 5 to 10 business days (not including order processing time). Please note that unforeseen circumstances, such as customs clearance or weather-related delays, may impact the delivery time.

5. Shipment Tracking

Upon shipment, you will receive a confirmation email containing a tracking number. You can use this information to track the status and location of your package.

6. Shipping Notifications

You will receive email notifications at key stages of your order’s journey, including confirmation of order placement, payment processing, order processing, and shipping. Please ensure your email address is accurate to receive these important updates.

7. Order Modifications

Once an order is placed, modifications to shipping details, including the shipping address, cannot be made. Please review your order carefully before completing the purchase.

8. Returns and Exchanges

For information on our returns and exchanges policy, please visit our Returns & Refunds Policy page.

9. Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

  • VN Address: 105/119 Giap Bat, Hoang Mai, Ha Noi, Viet Nam 100000
  • UK Warehouse: 18 Constance Street, London, E16 2DQ, United Kingdom
  • HK Warehouse: Unit 1406B, 14/F, The Belgian Bank Building, Nos. 721 – 725 Nathan Road, Kowloon, Hong Kong
  • Email: [email protected]
  • Phone: +84 818992504